Returns & Refunds


We want you to love your purchase.

If you're not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return:

  • Items must be unused and in their original condition.
  • Items should be returned with their original packaging.
  • Personalized or custom-made items cannot be returned unless they arrive damaged or defective.

Once we receive and inspect your return, your refund will be processed back to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

To begin a return, please contact us at:

wigsprocessingteam@gmail.com